Sıkça Sorulan Sorular
1. How can I place an order?
2. My order hasn’t arrived, what should I do?
3. Do I need to create an account to place an order?
4. What are the advantages of creating an account?
5. I forgot my password, what should I do?
6. Is shipping free?
7. Which shipping company will deliver my order?
8. Do you deliver to all regions of world?
9. When will my order arrive?
10. What happens if I’m not at the delivery address?
11. What payment options do you offer?
12. Is my personal information safe?
13. When is the payment charged for my order?
14. My card has been charged, but my order appears not to be processed. What should I do?
15. How is your payment system secured?
16. What should I do if the products arrived without an invoice?
17. What should I do if the product doesn’t fit me?
18. What are the care instructions for the product?
19. Can I find care instructions on my product?
20. How does the return and exchange process work?
21. When will my exchange product be shipped?
22. Are the shipping costs for returns and exchanges my responsibility?
23. When will I receive my refund?
24. How can I return a product I purchased?