All services provided in our store are owned and operated by Volovita Tekstil Sanayi ve Ticaret Limited Şirketi, located at Sümer Mah. 2482/2 Skycity B Blok İş Merkezi No:4/1 İç Kapı No:26 Merkezefendi/DENİZLİ.

Our company may collect personal data for various purposes. Below, we specify how and in what manner personal data is collected and how this data is protected.

Personal information (name, surname, company details, phone, address, or email addresses) about the members is collected by our store by filling out various forms and surveys on our website, which is necessary for the nature of the business.

At times, our company may send campaign information, new product details, promotional offers to customers and members. Our members can choose whether or not to receive such information when registering and can later modify this selection from their account settings or by using the link in the notification message they receive.

The personal information transmitted by our members electronically during the confirmation process on our store’s website or via email will not be disclosed to third parties, except for the purposes and scope defined in the "User Agreement" between us and the members.

To identify system-related problems and resolve any potential issues or disputes related to the service quickly, our company may record and use the IP addresses of its members. IP addresses may also be used to broadly identify users and gather demographic data.

Our company may use the requested information directly for marketing purposes either itself or through its partners, beyond the scope and purposes set by the Membership Agreement. Personal information may also be used when necessary to contact the user. Information provided by the user or information related to transactions on our website may be used by our company and its partners for statistical evaluations, database creation, and market research without revealing the identity of the members, beyond the purposes and scope defined in the "Membership Agreement."

Our company is committed to keeping confidential information strictly private and confidential, treating it as a duty of confidentiality, taking all necessary precautions, and exercising due care to prevent all or any part of the confidential information from entering the public domain or being used without authorization or disclosed to third parties.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders making purchases on our shopping sites. Your credit card information is never stored in our system.

When you enter the transaction process, there are two things you should notice to ensure you are on a secure site. One is a key or lock icon at the bottom of your browser, which indicates that you are on a secure internet page, and all your information is encrypted and protected. This information is only used in relation to the sales transaction and as per your instructions. Information about the credit card used in the transaction is encrypted with 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification. Once the card's availability is confirmed, the transaction proceeds. Since no information regarding the card is visible or stored by us, it prevents third parties from accessing this information under any circumstances.

For orders made online via credit card, payment, invoice, and delivery address information is monitored by our company against Credit Card Fraud. Therefore, customers placing their first orders must have their financial and address/phone information verified before the order can be processed and delivered. If necessary, the customer will be contacted or the relevant bank will be contacted to confirm this information.

All information provided when you register can only be accessed and changed by you. As long as you securely protect your login information, others cannot access or alter your information. For this purpose, membership transactions are carried out within a 128-bit SSL security area, which is an internationally unbreakable encryption standard.

MAIL ORDER CREDIT CARD INFORMATION SECURITY

Credit card information sent to us by mail-order, including identity and credit card details, will be stored by our company in accordance with privacy principles. This information will be kept for 60 days to address any possible objections regarding credit card payments, and then destroyed. If any amount is charged to your card beyond the approved mail-order form, you can dispute this with the bank and prevent the payment.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other websites within its website. Our company is not responsible for the privacy practices or content of these sites accessed via these links. Advertisements published on our site are distributed to our users through advertising partners. The principles outlined in this Privacy Policy are solely related to our store and do not cover third-party websites.

EXCEPTIONAL CASES

Under the following limited circumstances, our company may disclose user information to third parties outside the provisions of this "Privacy Policy." These situations are limited:

To comply with the obligations imposed by laws, decrees, regulations, etc., issued by competent legal authorities;

To fulfill the requirements of the "Membership Agreement" and other contracts made with users and to implement them;

If requested by the competent administrative and judicial authority in the course of an investigation or inquiry;

When necessary to protect users’ rights or security.

EMAIL SECURITY

Please never send your credit card number or passwords via email when contacting our Customer Services for any inquiries related to your orders. The information contained in emails can be seen by third parties. Our company cannot guarantee the security of any information transferred via email under any circumstances.

BROWSER COOKIES

Our company may obtain information about users visiting our store and their use of the website via technical communication files (Cookies). These files are small text files sent by a website to the user's browser and stored in the main memory. Technical communication files store the status and preferences about the site, facilitating the use of the internet.

These technical communication files help to gather statistical data on how many people visit the site, the purpose of visits, how often it is visited, and how long users stay on the site. These files are not designed to collect any personal data, such as from your email or other communications. Most browsers are set to accept technical communication files by default, but users can adjust the settings to prevent cookies or be alerted when cookies are sent.

Our company may change the provisions of this "Privacy Policy" at any time by publishing it on the site or sending an email to users. If the Privacy Policy is changed, it will be effective from the date of publication.

For any questions or suggestions regarding our privacy policy, you can email [email protected]. You can reach us through the following contact details:

TITLE: Volovita Tekstil Sanayi ve Ticaret Limited Şirketi

ADDRESS: Sümer Mah. 2482/2 Skycity B Blok İş Merkezi No:4/1 İç Kapı No:26 Merkezefendi/DENİZLİ

PHONE: .........................

EMAIL: [email protected]